My staff want to know their pay before they accept a gig: set a staff fee so it shows on the offer

Before your staff say yes to a gig, they want to know what it pays. KM Hub shows them: the fee you set for that person on the booking appears as Your fee in the offer email and on the accept page they open from it. Here is where to set it and how to make sure the offer carries it.

Set the fee on the booking

1. Open the event and go to its Staff tab. If you renamed your team in KM Hub, the tab uses your own word instead, for example Event crew.
2. Find the person's card. Next to the envelope button there is a fee button that reads Set fee while no fee is decided.
3. Click it, type the amount and press Enter, or click away. The button now shows the amount, for example $150.00.

An empty box means the fee is not decided yet. A fee of $0.00 shows on your card but never on the offer.

Make sure the offer carries the fee

The offer email goes out as soon as you click Add on the Staff tab, and it includes whatever fee is set at that moment. Because the fee button only appears after you add someone, use one of these routes:

• If the offer already went out: set the fee, then click the envelope button on their card. It sends the assignment email again, this time with the fee. The accept page always shows the current fee, so the link in their first email shows it too as soon as you save it.
• If it is still a lead: on the lead, click Pencil in for each person and type the amount in Fee ($). Nobody is emailed while it is a lead. When you convert it, each fee is copied onto the booking and every person gets an offer with their fee on it.
• If their card shows Held for client: the offer waits until the client confirms or you move the event to Booked. Set the fee before then and it goes out with the offer.

What your staff member sees

• The offer email lists Your fee and the amount, right under their role.
• The accept page they open from the email shows Your fee: with the amount, next to the date and time.
• The confirmation email they get after accepting, and the reminder brief before the event, show it too.

Each person only sees their own fee. If no fee is set, there is no fee line at all, rather than a misleading $0.00.

Good to know

• The fee is per person, per booking. At the top of the Staff tab, Staff cost for this booking adds up the fees you have set and tells you how many people are still without a fee.
• The fee line was added on 14 October 2026. Offer emails sent before then have no fee in them. Resend from the envelope button if you want them to have it in writing.
• Solo mode has no Staff tab, because there is no team to offer gigs to.

Related articles

• My staff do more than one job at an event: set what each person is doing so it is in their email
• Inside a booking: the Event Detail page and its 13 tabs
• The Employee Portal: how your staff confirm gigs, check in, and get paid
• A team member's record: wages, pay history, time off, and tax info