Is there a booking number for each booking? Where to find it in KM Hub and how to give it to your client

Yes. Every booking in KM Hub gets its own booking number, and you can see it, quote it and send it to your client without looking anything up.

What the number looks like

A booking number reads like B-2026-1088: the letter B, the year the booking was created, then a running count. Each number belongs to one booking in your account, so it is a safe reference when your client calls or writes about their event.

Where you find it

1. Open Events and click the booking.
2. Look right under the booking's title at the top of the page. The number shows there as Booking #B-2026-1088.

That line sits above the date and time, so it is the first thing you can read out on the phone. For a tour of everything else on that page, see Inside a booking: the Event Detail page and its 13 tabs.

Where your client sees it

• Client portal: when your client opens their client portal, the login-free page that lists their events and documents, each event shows a Booking number line with the same number.
• Online booking receipt: when a client books and pays on your public booking page, the confirmation screen shows a Booking line with their number.

Put it in your emails automatically

To include the number in an email, type the merge tag {{booking_number}} where you want it, for example in a subject line such as "Your booking {{booking_number}} is confirmed". When the email goes out for a booking, the tag is replaced with that booking's number. It works in your email templates and in emails you send from a booking or from Mail. If a booking has no number yet, the tag cannot be filled in, so check the booking page first. More on how tags work: Merge tags: personalize emails, contracts, and templates automatically.

Bookings in your exports

When you export your events from the data export page, the Events preview carries a Booking column with each number, which helps when you match bookings against your own records. See Export your data: CSV downloads and saved report templates.

Good to know

• The number is set by KM Hub when the booking is created. You do not type it in.
• When a client writes in about "booking B-2026-1088", open Events, find the booking by its client or date, and confirm the number under the title before you reply.