Import a spreadsheet (CSV) of contacts or bookings - and the DJ Event Planner live importer

Any system that can export a spreadsheet can move into KM Hub. The CSV importer takes an export of contacts or bookings, maps the columns for you with AI, shows a preview, and imports on your say-so. And if you're coming from DJ Event Planner, you can skip the spreadsheet entirely - a live importer logs in and pulls everything itself.

Open the import page

1. Go to Settings > Connect > Import (direct link: https://hub.kivimedia.co/?page=migration).
2. Click Upload a spreadsheet on the Spreadsheet / CSV card, or Connect & import everything on the DJ Event Planner card.

Import a CSV of contacts or bookings

1. Pick the entity tab: Contacts or Bookings.
2. In the Coming from select, choose your source: DJ Event Planner, 17hats, Dubsado, HoneyBook, Bookeo, or Generic CSV. Coming from 17hats? A hint card on the page shows how to export the right CSV.
3. Click Choose CSV file and pick your export.
4. Click Auto-map with AI. Each KM Hub field is matched to the right column in your file automatically.
5. Adjust any mapping using the per-field selects. Pick - skip - for columns you don't want to bring over.
6. Check the preview table. It shows the first 5 rows and tells you how many rows will import ("N of M").
7. Click Import N contacts (or Import N bookings).

Two things worth knowing: a single full-name column is automatically split into first and last name, and the import is server-validated and limited to org admins - so if you don't see the import button, ask your account admin to run it.

The DJ Event Planner live importer

DJEP users don't need to export anything. On the DJEP card:

1. Enter your DJEP link, username, and password.
2. Click Start import.
3. KM Hub logs in and pulls your clients, events, and documents itself. The card shows the latest import's status with per-phase progress, so you can watch each stage complete.

Other places you can import a CSV

• Clients page - the Import CSV button opens a quick importer with automatic header mapping and a preview. Bad rows are reported without stopping the rest of the file.
• Onboarding wizard - the Import step during first-run setup accepts the same contact CSVs, so you can load your list before you ever see the dashboard.

Still stuck? Submit a ticket from this help center and we'll take it from there.