Getting started: your first 15 minutes with Quick Start

Quick Start is the fastest way to get real value out of KM Hub. It is a guided grid of the four setups that pay off first, each with a live status and a button that takes you straight to the right screen. Open it any time at hub.kivimedia.co/?page=quick-start.

What you will see

The page shows four setup cards plus an "N of 4 set up" progress line, so you always know how far along you are. Each card carries its own status and a deep-link button, and you can work through them in any order.

The four cards

• Your business brain - teaches the AI your prices, policies, and how you work. The button says Start the setup interview, and once you have answered it changes to Review your answers.
• Send email from your own address - the Set up email sending button deep-links to Settings > Email Domain, where you verify your sending domain so email goes out under your own name and lands in inboxes.
• Keep your pipeline full - the Turn on lead finding button deep-links to Find Leads, where you describe your ideal customer and let KM Hub keep new prospects flowing in.
• Never drop a follow-up - the Set up follow-ups button deep-links to Sequences, where you build or load a follow-up cadence so no lead goes quiet by accident.

How the Done status works

You never mark a card as complete yourself. Each card watches the underlying setup and flips to Done automatically once it actually exists: the business brain card completes when standing facts are saved, the email card when your sending domain verifies, the pipeline card when lead finding is switched on, and the follow-up card when a sequence template is in place. If a card still shows as not started, the setup behind it is not finished yet.

A suggested first 15 minutes

1. Start with the business brain. Click Start the setup interview and answer a short AI conversation about your business. Everything else in KM Hub gets smarter once this is done.
2. Set up email sending. Follow the card to Settings > Email Domain and add the DNS records it shows you. If someone else manages your website, there is a button there to email them the exact instructions.
3. Turn on lead finding. Describe who you want to reach and how many leads you want, and KM Hub sources and verifies prospects for you.
4. Set up follow-ups. Load the starter cadence for your trade or build your own, so every lead gets a timely next touch.

When the progress line reads "4 of 4 set up", the core of KM Hub is working for you: the AI knows your business, email sends from your own address, new leads arrive on their own, and follow-ups never slip.

Still stuck? Submit a ticket from this help center and we'll take it from there.